Learn about the SPNCMSE method to adapt your arguments according to client profiles.View an example of how to use the method. Practise developing adapted arguments by interacting with different characters.
Who should attend
All commercial professionals.
Course Prerequisites
None.
What you will learn
Detect the customer profile and present customer benefits adapted to the identified profile.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.