Learn about the SAFIR method for questioning.Visualize an example of a potential question to better answer it.Practise questioning by interacting with different characters.
Who should attend
For all sales representatives facing a requesting or non requesting client.
Course Prerequisites
No prerequisites required.
What you will learn
Conduct the questioning phase in order to identify explicit or non-explicit client needs.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.