- The Four Communication Styles Being
- Assertive with the Different Styles Being Assertive in Difficult Situations
- It's Up to You Now!
Who should attend
Anyone who wants to be more assertive.
What you will learn
At the end of this module, you will be able to :
- Identify your communication profile and that of others Use techniques to adapt and act assertively with the different profilesI
- Develop competencies that facilitate assertive communication in difficult situations
What’s included
A practical approach to develop your skills to be more assertive. Using examples and concrete cases of application of the concepts.
Additional information
This course is eligible for 0.5 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.