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Dealing with emotions and conflict (Classic)

Dealing with emotions and conflict (Classic)

CEG-BU-EMOCON-C

USD 39.90
excl. VAT
Please note: The price will be deducted in your cart when a course seat is purchased.

The Classic bundles: They last 15 to 20 minutes each course and offer a user friendly
interactive experience on much-needed key business basics.

This "Dealing with emotions and conflict (Classic)" learning package consists of the following 10 individual courses:

  • Impact of emotions in the workplace. Part A
  • Impact of emotions in the workplace. Part B
  • Controlling your emotions
  • Developing your emotional conscience. Part A
  • Developing your emotional conscience. Part B
  • Understanding emotional dysfunction. Part A
  • Understanding emotional dysfunction. Part B
  • Understanding and expressing your anger positively
  • Using emotions to build trust. Part A
  • Using emotions to build trust. Part B


A detailed description of each individual course in this package can be found in the "What's included" tab on top.

After booking, this content is immediately available to you and can be used without restriction for 365 days.

USD 39.90

Impact of emotions in the workplace. Part A

Module 1

Impact of emotions in the workplace. Part A

Impact of emotions in the workplace. Part A

CG-MH190A-EN
Free of Charge
E-Learning
English
365 days
Understanding the importance of emotions in the workplace.Identifying the interaction between emotions, conflict and trust.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Impact of emotions in the workplace. Part B

Module 2

Impact of emotions in the workplace. Part B

Impact of emotions in the workplace. Part B

CG-MH190B-EN
Free of Charge
E-Learning
English
365 days
Developing your emotional balance.Resolving simple conflicts.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Controlling your emotions

Module 3

Controlling your emotions

Controlling your emotions

CG-MH194-EN
Free of Charge
E-Learning
English
365 days
Understanding why self-control is vital.Using tools for managing emotions.Using positive thinking.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Developing your emotional conscience. Part A

Module 4

Developing your emotional conscience. Part A

Developing your emotional conscience. Part A

CG-MH191A-EN
Free of Charge
E-Learning
English
365 days
To gain an overview of how emotions work.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Developing your emotional conscience. Part B

Module 5

Developing your emotional conscience. Part B

Developing your emotional conscience. Part B

CG-MH191B-EN
Free of Charge
E-Learning
English
365 days
Recogize the roll of emotions and how to use them.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Understanding emotional dysfunction. Part A

Module 6

Understanding emotional dysfunction. Part A

Understanding emotional dysfunction. Part A

CG-MH192A-EN
Free of Charge
E-Learning
English
365 days
To identify and manage incoherent emotional reactions.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Understanding emotional dysfunction. Part B

Module 7

Understanding emotional dysfunction. Part B

Understanding emotional dysfunction. Part B

CG-MH192B-EN
Free of Charge
E-Learning
English
365 days
Identify the role of inconsistent reactions.Improve the effectiveness of your reactions.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Understanding and expressing your anger positively

Module 8

Understanding and expressing your anger positively

Understanding and expressing your anger positively

CG-MH193-EN
Free of Charge
E-Learning
English
365 days
Identify and understand the origin of anger.Facing individual feelings of anger.Facing the anger of the other.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Using emotions to build trust. Part A

Module 9

Using emotions to build trust. Part A

Using emotions to build trust. Part A

CG-MH138A-EN
Free of Charge
E-Learning
English
365 days
To use your emotions to build a strong relationship with the customer throughout the sales process.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Using emotions to build trust. Part B

Module 10

Using emotions to build trust. Part B

Using emotions to build trust. Part B

CG-MH138B-EN
Free of Charge
E-Learning
English
365 days
Express your own negative emotions.Use authentic positive emotions.Feed the positive emotions of the client in the concluding phase.PMI accreditation: earn 0.5 points toward your Leadership certification.
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E-learning Format
E-Learning
Language
English
Subscription duration
365 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
3 hours
The estimated total effort it will take you to complete the learning product.