Align services profitably through smart management, goal-oriented planning and continuous improvement. Whether you are an ITIL 4 Managing Professional or Strategic Leader, this course is a must for deeper insights into ITIL!
In SERVIEW's ITIL 4 "Direct, Plan & Improve" (DPI) training, you will learn efficient concepts for building an agile, learning and constantly improving IT organization. It is officially accredited by the Official Accreditor of ITIL 4 (PeopleCert). After successfully completing the module, you will fulfill one of the four requirements for certification as an ITIL 4 Managing Professional. Or you can combine the training with the "Digital & IT Strategy" module to achieve ITIL 4 Strategic Leader status.
Course Prerequisites
This training builds on ITIL 4 Foundation, which you must have successfully completed beforehand.
What’s included
- 8-10 hour content
- Mouth-friendly learning modules
- Interactive & engaging content
- Self-directed learning
- Learn at your own pace
- In-depth case studies
- Progress tracking in real time
- Structured learning checklist
- Embedded ITIL Glossary
Additional information
Please note:
Once you have completed your order, you will receive your access data for the course and further information from the course provider by e-mail within two business days.
Would you like to see this e-learning in action in advance? See for yourself in this demo.
Exam details
| Duration | 90 minutes. |
| Questions | 40 multiple-choice questions with 4 possible answers each, of which only one is correct |
| More info | To pass the exam, you must score 28 points (70%). The maximum score is 40 (100%). No aids are allowed. |
| Exam languages | German or English |
| Testing Institute | PeopleCert |
The ITIL® 4 Managing Professional & Strategic Leader Training (DPI) incl. Exam Voucher (English) course is provided by SERVIEW, an ATO of PeopleCert. ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
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