Learn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.
Who should attend
Anyone who wants to learn to manage the objections.
Course Prerequisites
None.
What you will learn
Deal with objections with flexibility by adjusting your argument.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.