Say what you will do, and build commitment. Do what you say. Continue to do what you promised, even if there are deviations. Maintain the customer relationship over time.
Who should attend
Experienced sales professionals who want to develop their skills by integrating new ones.
Course Prerequisites
None.
What you will learn
At the end of this module, you will have identified the key points to build a lasting and authentic relationship with your clients.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.
