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Order Management Fundamentals

Order Management Fundamentals

ServiceNow NIC-SNO-OMF

USD 500.00
excl. VAT
Please note: The price will be deducted in your cart when a course seat is purchased.

The Order Management Fundamentals course introduces Order Management (OM) terminology and configuration activities associated with both service provider and enterprise customer setup. You will also learn about product catalog management, order capture, order priority, order decomposition, quantity support, inflight changes, REST API, compatibility rules, orchestration UI, and other topics.

What’s included

Please note the following:

  • This course supports the Utah release of the Order Management application.
  • This course utilizes examples from the Telecom, Media, and Technology industries.

Additional information

It may take two to three business days for course credentials to be provided. Please also note that a Now Learning account with ServiceNow is mandatory in order to use this course. Account details for this are obtained from the customer after the order has been placed.
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Industry Partners

ServiceNow
Institution
ServiceNow
The institution that is responsible for the courseware (and lab environment, if included) of this learning product.
E-learning Format
E-Learning
Language
English
Subscription duration
365 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
26 hours
The estimated total effort it will take you to complete the learning product.