This on demand training builds upon the knowledge obtained in the Performance Analytics Fundamentals course. Through a combination of lectures and labs, learners will apply advanced reporting, performance analytics, and application administration skills to take historic trends and measurements to the next level.
What you will learn
- Review the Performance Analytics Adoption Journey
- Deep dive into breakdown configuration for performance and security
- Learn to use Scripts in Indicator Aggregates, Buckets, and Mappings
- Apply Advanced Reporting Techniques
- Manage Responsive Dashboards
- Use Spotlight to identify high priority work
- Leverage Metrics for Reporting and Metric Based Indicators
- Apply Formula Indicator Techniques and configure Index Indicators
- Implement Text Analytics
- Get introduced to Platform Analytics in the Workspace
Additional information
It may take two to three business days for course credentials to be provided. Please also note that a Now Learning account with ServiceNow is mandatory in order to use this course. Account details for this are obtained from the customer after the order has been placed.
Industry Partners
