Sales & Customer Relationship (Classic)

Sales & Customer Relationship (Classic)

CEG-BU-SACURE-C

USD 55.90
excl. VAT
Please note: The price will be deducted in your cart when a course seat is purchased.

The Classic bundles: They last 15 to 20 minutes each course and offer a user friendly
interactive experience on much-needed key business basics.

This "Sales & Customer Relationship (Classic)" learning package consists of the following 16 individual courses:

  • The challenges of customer relations
  • Customer relationship: building trust
  • Customer relationship: practicing active listening
  • Customer relationship: creating commitment
  • Developing loyalty through customer relationships
  • The art of persuading through listening. Part A
  • The art of persuading through listening. Part B
  • Convincing customers with a winning offer
  • Prepare for a win-win negotiation
  • Creating a Win-Win sales approach
  • Establishing the right sales commitments
  • Keys to BtoC sales cycle
  • Keys to BtoB sales cycle
  • Managing clients requests by email and chat
  • How to map your customer journey
  • Providing sales support by phone

A detailed description of each individual course in this package can be found in the "What's included" tab on top.

After booking, this content is immediately available to you and can be used without restriction for 365 days.