Interactive lessons, reviews of real-world use cases, and hands-on activities will guide you through the fundamental concepts needed to be a ServiceNow System Administrator - and the on demand format allows you to work at your own pace.
Who should attend
This course is designed to be the introduction-to-intermediate point for those performing ServiceNow System Administration responsibilities within an organization.
What you will learn
Upon completion of this course, attendees will be able to:
- Configure applications and modules
- Build 'Self-Service' experiences
- Setup notifications
- Create reports/dashboards
- Manage data
- Enable productivity
- Maintain an instance
- Enhance an instance
- Package enhancements for testing