Discover the power of Application Portfolio Management (APM). This eLearning series takes you on a journey of implementing APM using a four-level maturity model along with a rationalization process. Learn how APM provides different viewpoints for focusing on your business applications by reviewing the alignment to the business, the technologies consumed, and the information that is used.
What you will learn
- Explain how the Common Services Data Model (CSDM) provides a guiding framework for the architecture of APM
- Distinguish the value received from implementing APM within each maturity level
- Demonstrate how to successfully configure APM using a maturity hierarchy
- Explain how to utilize other ServiceNow applications to integrate with APM
- Navigate and define APM reports
Additional information
It may take two to three business days for course credentials to be provided. Please also note that a Now Learning account with ServiceNow is mandatory in order to use this course. Account details for this are obtained from the customer after the order has been placed.
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