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Being aware that there are several communication styles.Understanding how to distinguish between styles, their similarities and differences.Identifying your dominant style.Developing your flexibility in communication situations.PMI accreditation: earn 0.5 points toward your Leadership certification.
Who should attend
Anyone who is required to speak in public. This module is particularly suited to operations managers.
Course Prerequisites
No prerequisites.
What you will learn
By the end of this module, you will be able to identify the four communication styles and develop constructive relationships with others.You will be able to determine your own communication style and will understand the strengths of each style.You will then be able to enrich your own style by drawing on the strengths of the other communication styles and adapting to the styles of others.
Additional information
This course is eligible for 0.5 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.