Vendor Risk Management Implementation

The Vendor Risk Management application provides a centralized process for managing your organization's vendor portfolio and completing the vendor assessment and remediation lifecycle. Also, integrating with other GRC applications, provides top-down traceability for compliance with controls and risks.

Take this course to get started developing Vendor Risk Management (VRM) implementation strategy. This course covers domain knowledge, common technical aspects of an implementation as well as processes to effectively manage it.

Participants will learn tactical skills and strategies that will better prepare them to implement Vendor Risk soundly and efficiently. Through lectures, demonstrations, and hands-on labs, students build on existing knowledge and skills by applying implementation best practices. Course topics include:

- Vendor Risk Management Overview
- Core Configuration
- Assessment Configuration
- Vendor Portal Experience
- Relationships
Dashboards and Reports

• Welcome to ServiceNow
• ServiceNow Administration Fundamentals
  • Instructor-Led, or
  • On Demand
  • or
  • Equivalent knowledge
• Vendor Risk Management (VRM) Fundamental

During this two-day interactive training course, participants learn how to run a successful customer Vendor Risk Management implementation. Participants will:

• Define key concepts and roles related to Vendor Risk Management in ServiceNow and navigate the Vendor Risk Management
      application components 
• Configure vendor portfolio data and vendor process workflows
• Develop Questionnaire Templates, Document Request Templates, and Assessment Templates, which are used to create vendor
      risk assessments
• Access the Vendor Assessment Portal, manage vendor contacts, complete assessments, and interact with the Vendor Risk team
• Create and manage Vendor Risk Assessment related issues and remediation
• Translate assessment responses into Risk and Control Compliance using existing GRC applications
• Analyze baseline VRM reports and dashboards
• Examine solution features and implementation considerations
• Discuss supported integrations and share best practices