Identifying the factors driving your customer's buying decision.Adapting your offer and your arguments to cement your credibility.Using comparative arguments in an ethical way to convince your customer when faced with an offer from a competitor.Structuring your offer in a way that convinces effectively.PMI accreditation: earn 0.5 points toward your Leadership certification.
Who should attend
All sales associates.Any professionals who need to persuade customers.
Course Prerequisites
No prerequisites.
What you will learn
By the end of this module, you will be able to convince customers (with integrity) with well-structured arguments and a tangible, irrefutable argument technique.
Additional information
This course is eligible for 0.5 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.
