Describe and present the bad news.Propose solutions.Maintaining trust.PMI accreditation: earn 0.25 points toward your Leadership certification.
Who should attend
All of them.
Course Prerequisites
No prerequisites.
What you will learn
At the end of this module, you will be able to announce bad news in a positive way, while preserving the commitment of your interlocutor.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.
