Keys to BtoC sales cycle

Master the four phases of customer interaction to succeed in sales.The welcoming phase: creating a favorable sales climate.The discovery phase: identify and identify the need behind the request expressed by the client.The sales-advice phase: presenting the most suitable solution while focusing on customer benefits.The engagement phase: comforting the customer in his purchasing decision and supporting him until the end.

Any seller wishing to acquire sales techniques.Anyone wishing to move towards a sales profession.

No prerequisites.

At the end of this module, you will be able to conduct the 4 key phases of a sales interview to an individual: reception / discovery / sales-advice / engagement.