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Effectively exploring caller requests. Leave a good impression with the person calling.
Who should attend
All professionals who need to manage phone calls.
Course Prerequisites
No prerequisites.
What you will learn
Conduct effective phone calls and gain comfort in professional conversations.
Additional information
This course is eligible for 0.5 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.