Practicing responding appropriately to a coworker's feelings.Identifying the signs of collective feelings and managing them appropriately.PMI accreditation: earn 0.5 points toward your Leadership certification.
Who should attend
All managers.
Course Prerequisites
After completing the following module: The emotional skills of the manager.To complete this program, you will need to have worked through part A.
What you will learn
This module will help to adapt your response to your coworker's level of emotional maturity.Through the range of tools on offer, this module will help you manage your team's feelings and emotions.
Additional information
This course is eligible for 0.5 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.
