Learn how to practice active listening. View a sample application.Practice using the main tools of active listening - questioning and rephrasing, through interactions with different characters.
Who should attend
Any trainer interacting with one or more participants, or with other stakeholders or colleagues (e.g., the training sponsor).
Course Prerequisites
No prerequisites.
What you will learn
Practice using questioning and rephrasing to listen better, in order to understand others and facilitate communication during the training.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.
