Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environments for testing or staging.
This self-paced e-learning course provides in-depth knowledge of the Deployment Management practice as defined in ITIL® 4. Accredited by PeopleCert, the course equips IT professionals with the skills and techniques needed to plan and execute deployments of services, applications, and infrastructure into live environments with minimal risk and disruption.
The course covers both technical and organizational aspects of deployment and prepares learners for the ITIL® 4 Practitioner: Deployment Management certification exam.
Who should attend
This course is ideal for:
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IT operations and deployment managers
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Release and deployment engineers
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DevOps professionals and infrastructure teams
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IT service managers seeking to enhance their deployment strategies
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Anyone who has completed ITIL® 4 Foundation and is looking to specialize
Course Prerequisites
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ITIL® 4 Foundation certification (mandatory)
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A general understanding of IT operations and service management is recommended
What you will learn
After completing this course, you will be able to:
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Understand the purpose, scope, and value of the Deployment Management practice
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Plan, coordinate, and manage deployments effectively across various environments
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Use deployment models, techniques, and tools appropriate for different contexts
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Collaborate with other ITSM practices such as Release Management and Change Enablement
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Reduce risks and ensure successful delivery of changes into live operations
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Apply ITIL® guiding principles to support continuous improvement in deployment activities
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Pass the ITIL® 4 Practitioner: Deployment Management certification exam with confidence
What’s included
- Official eBook
- Exam Voucher
- Learning Resource Kit
- Interactive eLearning
- Auto-marked Sample Papers
Additional information
PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.
