Learn practical skills to adapt service management practices to the modern organisation's dynamic, high-velocity environment. Build resilient systems and improve service quality and speed.
The ITIL® 4 Specialist: High-Velocity IT e-learning course explores how digital organizations and operating models function in high-speed, technology-driven environments. This course helps IT professionals understand and apply Agile, Lean, DevOps, and automation concepts within the ITIL 4 framework. It focuses on rapid delivery of products and services while ensuring resilience, compliance, and risk management—making it essential for teams operating in fast-paced, innovation-heavy contexts.
Who should attend
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IT professionals working in agile, DevOps, or digital product environments
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Service managers, developers, and operations staff in high-velocity organizations
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Individuals aiming for the ITIL 4 Managing Professional designation
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Anyone responsible for fast, flexible, and customer-centric IT delivery
Course Prerequisites
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ITIL® 4 Foundation certification (required)
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Basic understanding of Agile, Lean, or DevOps principles is helpful but not mandatory
What you will learn
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Understand digital product lifecycles and high-velocity service delivery
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Apply Agile and Lean principles to accelerate workflows and innovation
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Integrate ITIL 4 concepts with DevOps, automation, and cloud-native thinking
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Manage risks, resilience, and governance in high-speed environments
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Use digital tools and techniques to improve service performance and time-to-market
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Prepare for the ITIL 4 Specialist: High-Velocity IT certification exam
What’s included
- Official eBook
- Exam Voucher
- Learning Resource Kit
- Interactive eLearning
- Auto-marked Sample Papers
Additional information
PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.
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