A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
The ITIL® 4 Specialist: Plan, Implement and Control e-learning course provides in-depth guidance on how to plan, deploy, and manage IT service management practices in a structured and controlled manner. As a core module within the ITIL 4 Practice Manager track, the course emphasizes governance, change enablement, and risk management, equipping learners with the capabilities to translate strategy into coordinated action. The course blends theory with real-world application, preparing professionals to lead service planning and implementation initiatives effectively.
Who should attend
This course is ideal for:
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ITSM professionals involved in planning, change, and control processes
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Change managers, project leads, and governance professionals
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Individuals responsible for translating service strategy into operations
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Candidates aiming for the ITIL 4 Practice Manager certification
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Anyone driving continual service improvement and operational alignment
Course Prerequisites
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ITIL® 4 Foundation certification (required)
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Prior exposure to IT service planning, change coordination, or project delivery (recommended)
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One or more completed ITIL 4 Practitioner or Specialist modules is beneficial but not mandatory
What you will learn
Upon completion of this course, you will be able to:
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Understand and apply planning and implementation principles across service management practices
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Manage risks, ensure governance, and control changes in a structured environment
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Align operational practices with strategic objectives through coordinated planning
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Apply core ITIL practices such as Change Enablement, Release Management, and Service Configuration Management
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Lead initiatives that drive reliable, repeatable, and scalable IT service outcomes
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Prepare for the ITIL 4 Specialist: Plan, Implement and Control certification exam
What’s included
- Official eBook
- Exam Voucher
- Learning Resource Kit
- Interactive eLearning
- Auto-marked Sample Papers
Additional information
PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.
