Amazon Connect Flows Lambda Integrations Fundamentals

Über diesen Kurs

The integration between Amazon Connect flows and AWS Lambda enhances functionality in contact center operations. Lambda functions extend the capabilities of Amazon Connect flow by accessing other Amazon Web Services (AWS) services and third-party applications. In this course, you will learn how Amazon Connect flows work with Lambda functions.

Wer teilnehmen sollte

This course is intended for:

Contact center professionals, including those in roles such as contact center engineers, Amazon Connect developers, and implementation consultants

Kursvoraussetzungen

We recommend that attendees of this course have:

Completed the Amazon Connect Flows Fundamentals course
Completed the Amazon Connect Flows Intermediate course

Was du lernen wirst

In this course, you will learn to:

Recognize the benefits of integrating Amazon Connect flows with Lambda functions.
Recognize the input parameters and response syntax for Lambda functions invoked by Amazon Connect flows.
Identify best practices for integrating Lambda functions in Amazon Connect flows.

Rezensionen

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Industriepartner

Institution

AWS

Die Institution, die für die Kursunterlagen (und die Laborumgebung, falls vorhanden) dieses Lernprodukts verantwortlich ist.

E-Learning-Format

E-Learning

Sprache

Englisch

Dauer des Abonnements

90 Tage

Die Zeit, in der Sie Zugriff auf das Lernprodukt haben, nachdem es aktiviert wurde.

Aktivierungsfrist

30 Tage

Nach Abschluss Ihrer Bestellung wird das Lernprodukt nicht sofort aktiviert, um Ihnen mehr Flexibilität zu bieten. Es wird jedoch automatisch aktiviert, wenn Sie es nicht innerhalb der Nachfrist aktiviert haben.

Gesamtaufwand

50 min

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Amazon Connect Flows Lambda Integrations Fundamentals

Wer teilnehmen sollte

Kursvoraussetzungen

Was du lernen wirst

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