Dealing with emotions and conflict (Classic)

Dealing with emotions and conflict (Classic)

CEG-BU-EMOCON-C

EUR 36,00
exkl. MwSt.

The Classic bundles: They last 15 to 20 minutes each course and offer a user friendly
interactive experience on much-needed key business basics.

This "Dealing with emotions and conflict (Classic)" learning package consists of the following 10 individual courses:

  • Impact of emotions in the workplace. Part A
  • Impact of emotions in the workplace. Part B
  • Controlling your emotions
  • Developing your emotional conscience. Part A
  • Developing your emotional conscience. Part B
  • Understanding emotional dysfunction. Part A
  • Understanding emotional dysfunction. Part B
  • Understanding and expressing your anger positively
  • Using emotions to build trust. Part A
  • Using emotions to build trust. Part B


A detailed description of each individual course in this package can be found in the "What's included" tab on top.

After booking, this content is immediately available to you and can be used without restriction for 365 days.

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EUR 36,00

Impact of emotions in the workplace. Part A

Module 1

Impact of emotions in the workplace. Part A

Impact of emotions in the workplace. Part A

CG-MH190A-EN
Kostenlos
E-Learning
Englisch
365 Tage
Understanding the importance of emotions in the workplace.Identifying the interaction between emotions, conflict and trust.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Impact of emotions in the workplace. Part B

Module 2

Impact of emotions in the workplace. Part B

Impact of emotions in the workplace. Part B

CG-MH190B-EN
Kostenlos
E-Learning
Englisch
365 Tage
Developing your emotional balance.Resolving simple conflicts.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Controlling your emotions

Module 3

Controlling your emotions

Controlling your emotions

CG-MH194-EN
Kostenlos
E-Learning
Englisch
365 Tage
Understanding why self-control is vital.Using tools for managing emotions.Using positive thinking.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Developing your emotional conscience. Part A

Module 4

Developing your emotional conscience. Part A

Developing your emotional conscience. Part A

CG-MH191A-EN
Kostenlos
E-Learning
Englisch
365 Tage
To gain an overview of how emotions work.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Developing your emotional conscience. Part B

Module 5

Developing your emotional conscience. Part B

Developing your emotional conscience. Part B

CG-MH191B-EN
Kostenlos
E-Learning
Englisch
365 Tage
Recogize the roll of emotions and how to use them.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Understanding emotional dysfunction. Part A

Module 6

Understanding emotional dysfunction. Part A

Understanding emotional dysfunction. Part A

CG-MH192A-EN
Kostenlos
E-Learning
Englisch
365 Tage
To identify and manage incoherent emotional reactions.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Understanding emotional dysfunction. Part B

Module 7

Understanding emotional dysfunction. Part B

Understanding emotional dysfunction. Part B

CG-MH192B-EN
Kostenlos
E-Learning
Englisch
365 Tage
Identify the role of inconsistent reactions.Improve the effectiveness of your reactions.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Understanding and expressing your anger positively

Module 8

Understanding and expressing your anger positively

Understanding and expressing your anger positively

CG-MH193-EN
Kostenlos
E-Learning
Englisch
365 Tage
Identify and understand the origin of anger.Facing individual feelings of anger.Facing the anger of the other.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Using emotions to build trust. Part A

Module 9

Using emotions to build trust. Part A

Using emotions to build trust. Part A

CG-MH138A-EN
Kostenlos
E-Learning
Englisch
365 Tage
To use your emotions to build a strong relationship with the customer throughout the sales process.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less
Using emotions to build trust. Part B

Module 10

Using emotions to build trust. Part B

Using emotions to build trust. Part B

CG-MH138B-EN
Kostenlos
E-Learning
Englisch
365 Tage
Express your own negative emotions.Use authentic positive emotions.Feed the positive emotions of the client in the concluding phase.PMI accreditation: earn 0.5 points toward your Leadership certification.
Mehr ansehen See less

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