Managing objections – Level 2

Managing objections – Level 2

CG-ME012-EN

EUR 20,00
exkl. MwSt.
Learn about the DRAC method - Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.In this module, you will need to adapt your solution to take into account the needs of your interlocutor.

Wer teilnehmen sollte

For anyone having to manage objections.

Kursvoraussetzungen

None.

Was du lernen wirst

Deal with objections with flexibly by adapting your solutions.

Zusätzliche Informationen

This course is eligible for 0.25 PDUs according to the PMI Triangle. 
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.

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