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Professional Efficiency

Professional Efficiency

CEG-BU-PROFEFF

GBP 45.90
excl. VAT

This "Professional Efficiency" learning package consists of the following 18 individual courses:

  • Adapting to other people to communicate more effectively. Part A
  • Adapting to other people to communicate more effectively. Part B
  • Assertiveness: know your profile. Part A
  • Assertiveness: know your profile. Part B
  • Assertiveness : toolkit. Part A
  • Assertiveness : toolkit. Part B
  • Evade trick questions at meetings
  • How to succeed at remote work
  • Staying focused, positive and calm for successful remote working
  • Facilitate effective meetings
  • Managing objections – Level 1
  • Develop your assertiveness - Level 1
  • Obtaining the support of your stakeholders
  • Managing objections – Level 2
  • Develop your assertiveness - Level 2
  • Develop your assertiveness - Level 3
  • Managing objections – Level
  • Learn how to practice active listening

 

A detailed description of each individual course in this package can be found in the "What's included" tab on top.

After booking, this content is immediately available to you and can be used without restriction for 365 days.

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GBP 45.90

Adapting to other people to communicate more effectively. Part A

Module 1

Adapting to other people to communicate more effectively. Part A

Adapting to other people to communicate more effectively. Part A

CG-MH007A-EN
Free of Charge
E-Learning
English
365 days
Understanding the importance of non-verbal communication.Learning how to communicate with others non-verbally using synchronization.Exploring the three types of synchronization: non-verbal, paraverbal and verbal.PMI accreditation: earn 0.5 points toward your PMP, PgMP or Leadership certification.
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Adapting to other people to communicate more effectively. Part B

Module 2

Adapting to other people to communicate more effectively. Part B

Adapting to other people to communicate more effectively. Part B

CG-MH007B-EN
Free of Charge
E-Learning
English
365 days
Learning the basics of synchronization to communicate better with others.Learning to use synchronization appropriately.Knowing when to desynchronize to address poor communication.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Assertiveness: know your profile. Part A

Module 3

Assertiveness: know your profile. Part A

Assertiveness: know your profile. Part A

CG-MH011A-EN
Free of Charge
E-Learning
English
365 days
Identifying the characteristics of an assertive, passive and aggressive attitude.Using simple techniques to become more assertive.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Assertiveness: know your profile. Part B

Module 4

Assertiveness: know your profile. Part B

Assertiveness: know your profile. Part B

CG-MH011B-EN
Free of Charge
E-Learning
English
365 days
Understanding the characteristics of manipulative behavior.How to use assertiveness to address manipulation.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Assertiveness : toolkit. Part A

Module 5

Assertiveness : toolkit. Part A

Assertiveness : toolkit. Part A

CG-MH012A-EN
Free of Charge
E-Learning
English
365 days
Exploring the basic principles of assertiveness.Identifying your preferred forms of behavior.Using the DESC method to give constructive criticism.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Assertiveness : toolkit. Part B

Module 6

Assertiveness : toolkit. Part B

Assertiveness : toolkit. Part B

CG-MH012B-EN
Free of Charge
E-Learning
English
365 days
Becoming more assertive. Knowing how to ask for things. Knowing how to say no appropriately.PMI accreditation: earn 0.5 points toward your Leadership certification.
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Evade trick questions at meetings

Module 7

Evade trick questions at meetings

Evade trick questions at meetings

CG-MH214-EN
Free of Charge
E-Learning
English
365 days
Handling tricky situations in meetings.Asserting yourself without being aggressive. Avoiding snapping back.Choosing the right rephrasing technique.Answering questions.Developing fast reflexes.PMI accreditation: earn 0.5 points toward your Leadership certification.
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How to succeed at remote work

Module 8

How to succeed at remote work

How to succeed at remote work

CG-MH234-EN
Free of Charge
E-Learning
English
365 days
The essentials for your successful remote work: Your workspace and its layoutYour daily organizationMaintaining relationships with colleagues and your managerPMI accreditation: earn 0.5 points toward your Leadership certification.
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Staying focused, positive and calm for successful remote working

Module 9

Staying focused, positive and calm for successful remote working

Staying focused, positive and calm for successful remote working

CG-MHD249-EN
Free of Charge
E-Learning
English
365 days
Preparing to focusDo one thing at a time!Remove distractors Relax and stay positive
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Facilitate effective meetings

Module 10

Facilitate effective meetings

Facilitate effective meetings

CG-MFH027-EN
Free of Charge
E-Learning
English
365 days
Start the meeting.Work as a group.Conclude the meeting.PMI accreditation: earn 0.25 points toward your Leadership certification.
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Managing objections – Level 1

Module 11

Managing objections – Level 1

Managing objections – Level 1

CG-ME001-EN
Free of Charge
E-Learning
English
365 days
Learn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.
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Managing objections – Level 1

Module 12

Develop your assertiveness - Level 1

Managing objections – Level 1

CG-ME001-EN
Free of Charge
E-Learning
English
365 days
Learn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.
See more See less
Obtaining the support of your stakeholders

Module 13

Obtaining the support of your stakeholders

Obtaining the support of your stakeholders

CG-ME008-EN
Free of Charge
E-Learning
English
365 days
Take note of the partners map and the 5 different profiles to deal with when you want to convince them on an idea or a project.View an example.Train yourself to interact with these 5 profiles through different 15 situations.
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Managing objections – Level 2

Module 14

Managing objections – Level 2

Managing objections – Level 2

CG-ME012-EN
Free of Charge
E-Learning
English
365 days
Learn about the DRAC method - Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.In this module, you will need to adapt your solution to take into account the needs of your interlocutor.
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Develop your assertiveness - Level 2

Module 15

Develop your assertiveness - Level 2

Develop your assertiveness - Level 2

CG-ME013-EN
Free of Charge
E-Learning
English
365 days
Learn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal with passive, aggressive and manipulative behaviors of different characters by adopting an assertive attitude.
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Develop your assertiveness - Level 3

Module 16

Develop your assertiveness - Level 3

Develop your assertiveness - Level 3

CG-ME014-EN
Free of Charge
E-Learning
English
365 days
Learn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal with particularly difficult behaviors of different characters by adopting an assertive attitude.
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Managing objections – Level 3

Module 17

Managing objections – Level 3

Managing objections – Level 3

CG-ME015-EN
Free of Charge
E-Learning
English
365 days
Learn about the DRAC method - Dig deeper, Rephrase, Argue /Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet, even if there is little room for maneuver.
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Learn how to practice active listening

Module 18

Learn how to practice active listening

Learn how to practice active listening

CG-ME017-EN
Free of Charge
E-Learning
English
365 days
Learn how to practice active listening.See an example of an application.Practice using the main tools of active listening - questioning and reformulation, through interactions with different personalities.
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E-learning Format
E-Learning
Language
English
Subscription duration
365 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
4 hours
The estimated total effort it will take you to complete the learning product.