Professional Infrastructure Technician

Our professional IT Infrastructure Technician pathway will develop knowledge and hands-on skills in crucial areas of technical infrastructure. Delegates will complete their learning through our state-of-the-art digital platform, with structured and guided learning to drive technical excellence. Throughout their learning, they will always have access to a dedicated and highly experienced mentor.

Your learning goals in the quick overview:

• Acquire the IT skills and knowledge you need for a promising future as a networking professional.
• Globally Recognised
• Earning their Network+ certification gives our delegates an internationally recognised credential. It also demonstrates their competencies in troubleshooting, configuring, and managing common network wireless and wired devices.
• Gain the skills and knowledge required to join one of the fastest-growing IT fields with CompTIA Security+ certification.
• High Demand With the increasing number of security threats, you can enter a field where the need for security professionals and certified IT personnel is the largest of any IT specialty.
• Globally Recognised Security+ is a globally recognized credential. Security+ certified professionals currently work in 147 countries throughout the world.
• CompTIA Linux+ validates the competencies required of an early career system administrator supporting Linux systems
• CompTIA Linux+ covers common tasks in major distributions of Linux, including the Linux command line, basic maintenance, installing and configuring workstations, and networking.
• CompTIA Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services.
• Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs.
• CompTIA Cloud+ views cloud-based infrastructure services as an increasingly important piece of an organization’s IT systems.
• CompTIA Server+ certified candidates can work in any environment because it is the only vendor-neutral certification covering the major server platforms.
• It is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.
• Your IT knowledge can only get you so far. Developing the right EQ as well as IQ will turn you into a rounded and highly employable technician / engineer.
• Helpdesk Habits is a customer service skills training program and certification, focused around habit creation.
• Rapport, empathy and choosing the right words when dealing with customers can have such an impact on your career. You are becoming expert in your field. You may not yet be expert in dealing with people. Customer service skills can be learnt. This program will help you to do that.

You will develop your knowledge in crucial areas of Infrastructure technology and earn the certifications required to exceed in this role.

You will complete your learning through our state-of-the-art learning platform and structure your learning in a way that suits you.

Throughout your learning, you will have access to a dedicated and highly experienced tutor - they will support you during your course with guidance and regular reviews of your progress.

Should you need to ask a question, they will be on hand by email and by telephone.

What courses are included in this Academy ?

• CompTIA Network+
Develop your competencies in troubleshooting, configuring and managing common network wireless and wired devices.

• CompTIA Security+
Validate your baseline skills to perform core security functions by monitoring and diagnosing networks, understanding malware, vulnerabilities and threats to networks.

• CompTIA Linux+
Validates the competencies required of an early career system administrator supporting Linux systems.

• CompTIA Cloud+
An introduction to cloud computing, CompTIA Could+ validates the skills you need to maintain and optimize cloud infrastructure services.

• CompTIA Server+
CompTIA Server+ certified candidates can work in any environment because it is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.

• Helpdesk Habits Behavioural Wrap
Helpdesk Habits is your complete customer serve empowerment and certification programme. Designed specifically by professionals, for professionals. Perfect for all IT pros, MSPs and corporate service desks.

• Complete the course in an average of 3-6 months.
• Learn online through the learning platform with 12 months access.
• Your initial exams are included, but this does not include exam resits.
• Receive online tutor support.
• Internationally recognised certifications.