Cisco Certified Technician Supporting Cisco Collaboration Devices

Cisco Certified Technician Supporting Cisco Collaboration Devices


USD 299.00
excl. VAT

The Cisco Certified Technician Supporting Cisco Collaboration Devices training focuses on the skills required for onsite support and maintenance of Cisco® collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command-Line Interface (CLI) to connect and service products. You will increase your competency in collaboration fundamentals, use common network tools for Data, Video, and Voice infrastructure components, perform common service-related tasks specific to Cisco Collaboration products, and achieve basic troubleshooting tasks including replacing hardware due to failure or upgrade.  

This training prepares you for the 100-890 CLTECH v1.0 exam. If passed, you earn the Cisco Certified Technician (CCT) Collaboration certification. 

Who should attend

Cisco Third-Party Maintainer Field Engineers 

Course Prerequisites

No course prerequisites

What you will learn

This training will help you: 

  • Achieve greater proficiency in using Cisco software configuration and tools, perform basic troubleshooting and remedial services, and achieve a greater understanding of video and collaboration fundamentals 
  • Gain confidence in managing Cisco collaboration devices and systems
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