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Learn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal with particularly difficult behaviors of different characters by adopting an assertive attitude.
Who should attend
Anyone wishing to demonstrate assertiveness in the face of passive, aggressive or manipulative behaviors.
Course Prerequisites
Be comfortable with being assertive in the current situation.
What you will learn
Dealing with passive, aggressive and manipulating behaviors in difficult situations and getting out of it by adopting an assertive attitude.
Additional information
This course is eligible for 0.25 PDUs according to the PMI Triangle.
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.