Supporting Cisco Devices for Field Technicians

The Supporting Cisco Devices for Field Technicians (FLDTEC) training teaches you knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, unified computing system (UCS), and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades. 

This training prepares you for the 500-150 FLDTEC v1.0 exam. If passed, you earn the Cisco Certified Technician (CCT) Field Technician certification. 

• Field Engineers 
• Cisco Virtual Internetworking Support Engineers (VISE) 
• Cisco Technical Assistance Center (TAC) Engineers 
• High Touch Operations Managers (HTOM) 
• Consulting Engineers 
• Network Engineers 
• Technical Program Managers 

There are no prerequisites for this training. However, you should have an understanding of the exam topics before taking the exam, including:  

• Network Foundations 
• Common Service Tasks and Tools 
• Cisco Software 
• Cisco Infrastructure and Collaboration Architecture 
• Cisco Hardware Replacement 
• Cisco UCS and Data Center Architecture 

These skills can be found in the following Cisco Learning Offerings:   

• Implementing and Administering Cisco Solutions (CCNA) 
• Implementing and Operating Cisco Data Center Core Technologies (DCCOR) 
• Troubleshooting Cisco Data Center Infrastructure (DCIT) 

This training will help you: 

• Gain the knowledge you need to maintain on-site Cisco technologies 
• Qualify for professional-level job roles in collaboration, data center, and routing and switching 
• Prepare for the 500-150 FLDTEC 1.0 exam