Master the ITIL 4 Foundation with courage and focus: The ITIL 4 Foundation is the start of your journey through the world of IT service management!
The ITIL 4 Foundation is the starting point for all advanced ITIL trainings. In this training you will learn the basics of the ITIL philosophy and learn about the new Service Value System of ITIL 4, after which you will be perfectly prepared to take the online exam.
You might be a service or IT organisation manager or employee, leader, CEO, IT professional or business manager. Or maybe you wish to gain a fundamental understanding of ITIL and acquire the official certificate.
Because this ITIL Foundation training is accredited by the Official Accreditor of ITIL (PeopleCert), you can complete your official ITIL certification online on a date of your choice after the ITIL 4 Foundation training. This allows you to take part in higher-level ITIL courses and continue on your way to becoming a managing professional or strategic leader without hesitation.
You need no previous knowledge to participate in the ITIL Foundation training.
The following is included:
- 365 days access to the SERVIEW Digital Academy
- The official exam voucher for taking the exam and getting certified
- The official book for exam preparation and other digital learning materials
- Animated explanations in the SERVIEW Workbook-Style
- Many practical examples
- Learning controls in an entertaining dialogue procedure
- Explanatory videos based on SimpleShow
- ITIL 4 poster
- Complete ITIL 4 glossary
- Examination simulator
- Online exam on a date of your choice
After completing your order, you will receive your login details for the course and further information by email from the course provider within two business days.
Would you like to see this e-learning in action? Convince yourself in this demo.
|Exam Duration||60 minutes
You can take the online exam on a date of your choice after the training.
|Questions||40 multiple choice questions|
|Further information||To pass the exam, you must achieve 26 points (65%).
The maximum score is 40 (100%).
No aids are allowed and it is not a scenario-based exam.
|Exam Languages||English or German|