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Work with entitlements and service level agreements in Dynamics 365 Customer Service

Work with entitlements and service level agreements in Dynamics 365 Customer Service

Microsoft LIS-MSL-214

Free of Charge
This learning path focuses on working with entitlements and service level agreements in Microsoft Dynamics 365 Customer Service.

Industry Partners

Microsoft
Institution
Microsoft
The institution that is responsible for the courseware (and lab environment, if included) of this learning product.
Language
English
Subscription duration
180 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
128
The estimated total effort it will take you to complete the learning product.