About
Course Overview
This product includes a lab environment for the course mentioned in the product title.
Lab Exercises
- Module 1: Cisco Unified CCX Product Overview
- Module 2: Cisco Unified CCX Installation and Configuration
- Module 3: Cisco Unified CCX Scripting
- Module 4: Cisco Unified CCX ACD Operations
- Module 5: Cisco Unified CCX Premium Functions
- Module 6: Cisco Unified CCX Maintenance
Lab inquiry
Please fill in the form below and submit your tentative request. Our lab operations team is looking forward to review your inquiry, check the lab availability and get back to you. Submitting your inquiry will not result in a booking without further confirmation from your side.