Assertiveness : toolkit. Part A

Assertiveness : toolkit. Part A


GBP 17.90
excl. VAT
Exploring the basic principles of assertiveness.Identifying your preferred forms of behavior.Using the DESC method to give constructive criticism.PMI accreditation: earn 0.5 points toward your Leadership certification.

Who should attend

Anyone who wants to be more assertive when dealing with others.

Course Prerequisites

No prerequisites.To complete this program, you will need to work through part B.

What you will learn

You will explore your personal assertiveness profile.After learning how to state your case calmly and assertively, you will be able to rephrase criticism in a constructive way.
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