Keys to BtoC sales cycle

Keys to BtoC sales cycle


GBP 17.90
excl. VAT
Master the four phases of customer interaction to succeed in sales.The welcoming phase: creating a favorable sales climate.The discovery phase: identify and identify the need behind the request expressed by the client.The sales-advice phase: presenting the most suitable solution while focusing on customer benefits.The engagement phase: comforting the customer in his purchasing decision and supporting him until the end.

Who should attend

Any seller wishing to acquire sales techniques.Anyone wishing to move towards a sales profession.

Course Prerequisites

No prerequisites.

What you will learn

At the end of this module, you will be able to conduct the 4 key phases of a sales interview to an individual: reception / discovery / sales-advice / engagement.
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