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IBM Event Manager Operations to reduce MTTR

IBM Event Manager Operations to reduce MTTR

IBM NIC-IB-ZN410G

EUR 1,140.00
excl. VAT

This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps v3.2 to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

Who should attend

This course is intended for help desk personnel and operators using IBM Event Manager.

Course Prerequisites

  • Understand how systems, applications, services, and network topology relate to one another
  • Have basic Linux command-line skills
  • Understand the kinds of events or alarms that are typical to an enterprise or telco customer

Additional information

PLEASE NOTE: It may take 2-3 business days for your course access to be activated. You will receive an email from us with all necessary details.

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Industry Partners

IBM
Institution
IBM
The institution that is responsible for the courseware (and lab environment, if included) of this learning product.
E-learning Format
IBM Self-paced Virtual Course
Language
English
Subscription duration
365 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
16 hours
The estimated total effort it will take you to complete the learning product.