Managing urgent client requests

Managing urgent client requests

CG-ME020-EN

EUR 20.00
excl. VAT
Learn how to manage urgent requests.Visualize an example of a potential question to better answer it.Practise managing urgent requests from your clients by interacting with different characters.

Who should attend

All individuals in contact with clients.

Course Prerequisites

No prerequisites required.

What you will learn

Practise adopting the right approach and asking the right questions when faced with an urgent request in order to both make realistic commitments and maintain a good relationship with your client.

Additional information

This course is eligible for 0.25 PDUs according to the PMI Triangle. 
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.

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