The keys to phone communication. Part B

The keys to phone communication. Part B

CG-MH003B-EN

EUR 20.00
excl. VAT
Effectively exploring caller requests. Leave a good impression with the person calling.

Who should attend

All professionals who need to manage phone calls.

Course Prerequisites

No prerequisites.

What you will learn

Conduct effective phone calls and gain comfort in professional conversations.

Additional information

This course is eligible for 0.5 PDUs according to the PMI Triangle. 
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.

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