Managing objections – Level 2

Managing objections – Level 2


GBP 17.90
excl. VAT
Learn about the DRAC method - Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet.In this module, you will need to adapt your solution to take into account the needs of your interlocutor.

Who should attend

For anyone having to manage objections.

Course Prerequisites


What you will learn

Deal with objections with flexibly by adapting your solutions.
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