Providing Sales Support by Phone

Providing Sales Support by Phone

CG-MH004-EN

GBP 17.90
excl. VAT
Meet the demands of the phone sales relationship. Identify the customer's motivations in order to respond effectively. Remain an effective sales liaison in a stressful situation.

Who should attend

All professionals who have phone conversations with customers.

Course Prerequisites

Aready have knoweldge of the customer relationship

What you will learn

Effectively ensure the commercial relay between the customer and the company.

Additional information

This course is eligible for 0.5 PDUs according to the PMI Triangle. 
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.

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