The art of persuading through listening. Part A

The art of persuading through listening. Part A


GBP 17.90
excl. VAT
Incorporating the five stages of persuasion into your arguments.Using the benefits of listening to help you persuade others.Reassuring your customer that they are being listened to and understood.PMI accreditation: earn 0.5 points toward your Leadership certification.

Who should attend

All sales associates.Any professionals who need to persuade customers.

Course Prerequisites

No prerequisites.To complete this program, you will need to work through part B.

What you will learn

By the end of this module, you will know how and why you need to listen to your customer to be more persuasive.
Write Your Own Review

Only registered users can write reviews. Please Sign in or create an account