The art of persuading through listening.  Part B

The art of persuading through listening.  Part B


GBP 17.90
excl. VAT
Mastering the power of questioning to encourage the customer to think in a more mature way.Reinforcing your argument with active listening.PMI accreditation: earn 0.5 points toward your Leadership certification.

Who should attend

All sales associates.Any professionals who need to persuade customers.

Course Prerequisites

To complete this program, you will need to have worked through part A.

What you will learn

By the end of this module, you will have learned how to use questioning to explore customers' and prospects' needs and persuade them more effectively.
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