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  • The art of persuading through listening. Part A
The art of persuading through listening. Part A

The art of persuading through listening. Part A

CG-MH135A-EN

EUR 20.00
excl. VAT
Incorporating the five stages of persuasion into your arguments.Using the benefits of listening to help you persuade others.Reassuring your customer that they are being listened to and understood.PMI accreditation: earn 0.5 points toward your Leadership certification.

Who should attend

All sales associates.Any professionals who need to persuade customers.

Course Prerequisites

No prerequisites.To complete this program, you will need to work through part B.

What you will learn

By the end of this module, you will know how and why you need to listen to your customer to be more persuasive.

Additional information

This course is eligible for 0.5 PDUs according to the PMI Triangle. 
Learners are to collect the PDUs (points) themselves and declare them on the official PMI website.

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E-learning Format
E-Learning
Language
English
Subscription duration
365 days
The time you will have access to the learning product once it has been activated.
Grace Period
30 days
Grace Period is the time between booking and automatic activation. After completing your order, you usually have 30 days until a product is automatically activated and the official subscription period begins.
Total effort
15 min
The estimated total effort it will take you to complete the learning product.

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