Managing objections – Level 3

Managing objections – Level 3


GBP 17.90
excl. VAT
Learn about the DRAC method - Dig deeper, Rephrase, Argue /Adjust, Control/Concretize.Imagine an example of dealing with an objection.Practice dealing with objections while preserving the relationship with the different characters that you will meet, even if there is little room for maneuver.

Who should attend

For anyone having to manage objections.

Course Prerequisites


What you will learn

Deal with objections whilst maintaining the relationship, even when you have little room to maneuver.
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